Effective Date: 09/05/2025

At Melo Maki, we are committed to providing quality coloring books and a positive experience for our customers. As our products are made available through various third-party marketplaces and platforms (such as online retailers or distribution channels), all purchases are subject to the refund, return, and exchange policies of the respective marketplace where the purchase was made.

Because each marketplace may maintain its own policies and procedures regarding eligibility, timelines, and methods of issuing refunds or returns, we are unable to override or alter those policies. Customers seeking a return or refund should follow the instructions and terms provided by the platform or retailer where they completed their purchase.

That said, we value your satisfaction and feedback. If you have any concerns, issues, or comments regarding your purchase, you are welcome to contact us directly. While we cannot guarantee outcomes outside of the marketplace’s established procedures, we will make every reasonable effort to assist you and ensure your concerns are addressed appropriately.

Contact:
[email protected]